Operations Specialist

Location: Portland, ME

Type: Full Time

Min. Experience: Entry Level

PCH/Media is looking for an Operations Specialist to work directly with the Operations Manager to ensure efficient workflow processes, internal and external execution, employee trainings and help to maintain a productive workplace culture. This role will be the primary owner of our Salesforce and Docusign process, which is the cornerstone of our business from tracking leads to collecting on company-wide revenue. There is a strong emphasis on designing, maintaining and facilitating employee training programs across the organization.

 

Responsibilities include but are not limited to:

  • Build and audit all objects in Salesforce including leads, contacts, accounts, opportunities (including IO’s), product actuals, ad op assignments, invoices, reports, cases and dashboards
  • Assist with new custom integrations for Sales, Finance, AdOps and Marketing teams
  • Train multiple departments and new hires on all Salesforce related items as well as other job-specific trainings
  • Support account coordinators/managers on an as needed basis on all administrative functions
  • Financial reconciliation of invoices & expenses
  • Work in conjunction with all third parties involved in Salesforce to help with troubleshooting, new products, updates, training including, meet and discuss new products and updates with Salesforce directly
  • Office organization and supply management
  • Financial reporting & reconciliation
  • Troubleshoot issues encompassed by the main user roles of Sales, Finance, AdOps, Marketing

 

Required Skills/Experience:

  • Bachelor’s degree required, minimum of 3 years of relevant experience
  • 2 year of relevant experience in operations preferred, but not required
  • SalesForce experience required
  • Experience with Excel
  • Power Point skills
  • Organized, advanced multi-tasking skills
  • Innovative, creative and action oriented
  • Resourceful self-starter, time management and follow up skills a must
  • Some regular travel will be required with this role.

 

 If you like ad tech, enjoy a challenge, and want to make an impact on the future of advertising, we'd love to hear from you! PCH/Media is the digital advertising arm of Publishers Clearing House, a leading interactive media and entertainment company. Headquartered in Portland, Maine, with offices in New York City, Port Washington, Boston, Chicago, and San Francisco, PCH/Media was voted one of Maine’s Best Places to Work in 2013, 2015, and 2016.

 

 Join our winning team and apply today!

 This position is based in our Portland, ME office. 

 PCH is an Equal Opportunity Employer

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